Privacy Policy

This Privacy Policy explains what information SNGPL.LIVE collects and how it is used. SNGPL.LIVE is an independent informational website offering a free SNGPL and SSGC bill checker and related guides. It is not the official website of SNGPL, SSGC, or the Government of Pakistan. This policy applies only to this website and not to the official websites of the gas companies, which have their own privacy practices.

Information You Enter to Check a Bill

To fetch a bill, a visitor enters a consumer or customer number: an 11-digit consumer number for SNGPL, or a 10-digit customer number for SSGC. That number is sent only to the official SNGPL or SSGC portal so that the matching bill can be retrieved and shown. It is not stored by this website, it is not used to build a profile of the visitor, and it is not shared with advertisers or other third parties for marketing. No billing history is kept on this website.

No Accounts and No Passwords

SNGPL.LIVE does not ask visitors to create an account, register a name, give an email address, or set a password. There is no login system on this website. Visitors should never enter a password, bank detail, or payment card number here, because the bill checker does not need any of those. Payments should only be made through a bank, a payment app, or another trusted payment channel.

Cookies and Analytics

Like most websites, SNGPL.LIVE may use cookies and similar technologies. Cookies are small files stored by a browser that help a website remember basic preferences and understand, in general terms, how visitors use its pages. This website may also use general analytics tools that count visits and show which pages are popular, so that the content can be improved. Such tools collect aggregated, non-identifying information rather than personal details about individual visitors. A visitor can control cookies through their browser settings, including blocking or deleting them.

How Information Is Used and Protected

The limited information involved in using this website is used only to provide the bill checker and the guides, to keep the website working, and to understand in broad terms how it is used. Personal data is not sold, rented, or traded. Reasonable steps are taken to keep the website secure, but no website can guarantee complete security.

Links to Other Websites

This website links to official websites such as sngpl.com.pk and ssgc.com.pk. Those websites are run by other organisations and have their own privacy policies. This policy does not cover them. You can return to the home page or browse the blog at any time.

Children's Privacy

This website is intended for adults who manage household gas bills. It does not knowingly collect personal information from children.

Changes to This Policy

This Privacy Policy may be updated from time to time, for example if the website adds a feature or changes how it works. The current version is the one published on this page. For questions about a bill, a meter, or a gas supply, please contact SNGPL or SSGC directly on helpline 1199, as this website has no support desk of its own.