Terms and Conditions

These Terms and Conditions govern the use of SNGPL.LIVE, an independent informational website that provides a free SNGPL and SSGC bill checker and related guides for gas consumers in Pakistan. By using this website, you agree to these terms. If you do not agree with them, please do not use the website.

About This Website

SNGPL.LIVE is not the official website of SNGPL, SSGC, or the Government of Pakistan, and it is not affiliated with or endorsed by any of them. The official SNGPL website is sngpl.com.pk and the official SSGC website is ssgc.com.pk. SNGPL serves Punjab, Khyber Pakhtunkhwa, Islamabad, Azad Jammu and Kashmir, and Gilgit-Baltistan, and its customers use an 11-digit consumer number. SSGC serves Sindh and Balochistan, and its customers use a 10-digit customer number. This website fetches bill details through the official portals and displays them for convenience; it does not issue bills, take payments, or manage customer accounts.

Acceptable Use

The bill checker is provided for personal, lawful use. You may use it only to check your own bills, or a bill you are authorised to check on someone else's behalf, for example for a family member in your household. You must not use the website to look up bills belonging to strangers, to collect other people's consumer or customer numbers, or to harass, impersonate, or mislead anyone.

You must not misuse or overload the website. That includes sending automated requests in bulk, attempting to break or bypass its security, interfering with its normal operation, or using it in any way that disrupts the service for other visitors or for the official portals it relies on. Access that appears abusive or automated may be limited or blocked without notice.

Accuracy of Information

Reasonable care is taken to keep the information on this website accurate and up to date, including the guides and the explanations of tariffs and billing. However, tariffs change and billing rules are revised, so no guarantee is given that every page is complete or current at all times. Bill amounts and due dates shown by the checker should always be confirmed on the official portal or the printed bill before payment. If information here conflicts with an official source, the official source prevails.

No Liability for Billing Decisions

This website is provided as-is for general information. It is not responsible for any billing decision made on the basis of the information shown here, and it accepts no liability for any loss, late fee, disconnection, or other consequence arising from the use of the website or from reliance on its content. For billing disputes, meter problems, or supply issues, contact SNGPL or SSGC directly on helpline 1199, and keep copies of your bills and payment receipts.

Links to Official Websites

This website links to official websites, including sngpl.com.pk and ssgc.com.pk, which are governed by their own terms and privacy policies. A link does not imply endorsement of, or responsibility for, the linked website. You can use the checker on the home page, visit the SSGC bill page, or read the guides on the blog.

Changes to These Terms

These Terms and Conditions may be updated from time to time, for example if the website adds a feature or changes how it works. The current version is the one published on this page. By continuing to use the website after a change, you accept the updated terms. For questions about a bill or a gas supply, please contact the gas company concerned, as this website has no support desk of its own.